Home   |    Register   |    Sign In
 
Company Info

Xpert Business Solutions
Office S-02, Second Floor, Gold Point, Muree Road,
Rawalpindi, Pu, Pakistan

Phone: 0515702233
Web Site: www.xpert.pk

Company Profile


Customer Support Representative Job


col-narrow-left   

Job ID:

1278

Location:

Rawalpindi, Pu, Pakistan 

Category:

IT Jobs, Jobs for Women only, Media & Advertising Jobs, Sales & Marketing Jobs, Software Development Jobs

Salary:

per month
col-narrow-right   

Job Views:

2053

Employment Type:

Full time, Permenent

Posted:

02.14.2017
col-wide   

Occupations:

Administrative-Clerical: Data Entry-Order Processing, Office Management, Reception-Switchboard, Secretary-Executive Assistant
Creative-Design: Web-UI-UX Design
Customer Support: Technical Customer Service
Education: Software-Web Training

Job Description:

RESPONSIBILITIES:
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach potential customers through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • Analyze the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends
  • Continuously improve through feedback

Job Requirements:

SKILL REQUIRED
  • Proven work experience as a sales representative
  • Excellent knowledge of MS Office
  • Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, communication and negotiation skills
  • Prioritising, time management and organizational skills
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and openness to feedback
  • BS/BA degree or equivalen